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The Delivery Process

The delivery process at bdprobashi.com is carefully designed to ensure customer satisfaction:

Order Confirmation: Immediately after your purchase, you’ll receive a confirmation with all the necessary details of your order.

Order Processing: Our dedicated team begins processing your order by selecting the items, conducting quality checks, and packaging them securely.

Shipping: Once ready, your order is dispatched for delivery.

Delivery to Bangladesh for Overseas Customers: For our Bangladeshi community living in Malaysia, bdprobashi.com offers a seamless way to send products back home. Order from anywhere and have your items conveniently delivered to your loved ones in Bangladesh, eliminating the hassle of carrying them yourself.

Delivery Confirmation: Upon successful delivery, you will be notified. We might also request your feedback to continually improve our service.

This methodical process ensures a seamless and satisfying delivery experience.

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Standard ordering process:

  1. Product Selection: Explore the extensive catalog and view detailed descriptions and images of products.
  2. Add to Cart: Click ‘Add to Cart’ for desired items and continue shopping as needed.
  3. Review Cart: Check your cart to adjust or remove items.
  4. Proceed to Checkout: Click on ‘Checkout’ to initiate the purchase process.
  5. Enter Shipping Information: Fill in accurate shipping details, including address and contact information.
  6. Payment Method: Choose a secure payment option and provide payment details.
  7. Order Review: Double-check order and shipping details for accuracy.
  8. Confirmation: Receive a confirmation via email or SMS with your order summary and delivery information.
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Ordering Via Voice on bdprobashi.com

  1. Find Microphone Button: Locate the blue microphone icon on our website to access the voice ordering feature.
  2. Record Your Order: Click the microphone icon and clearly state your order, like “a packet of Maggi noodles and 2 packs of Pran chanachur”.
  3. Language Options: You can place your order in Bangla, Malay, or English, as our system supports these languages.
  4. Personalized Confirmation: After sending your voice message, a sales representative will call you to confirm the order details and get your delivery address.
  5. Order Completion: Following confirmation, your order is processed and prepared for delivery, ensuring a swift and accurate shopping experience.